Autodesk Account: adding and removing users

Adding users in Autodesk account:

To give users access to Autodesk software, add individuals or multiple users at a time in Autodesk Account. Once users have been invited, they will receive a link to create an account. They can then download products from their account.

An invite will need to be resent if a user does not accept within seven days and if the invite is not accepted within ninety days, you will need to add the user to Autodesk Account again.

Note: Users may be automatically added if you have Premium plan or SSO.

1. Sign into your Autodesk Account at manage.autodesk.com. In the left navigation menu click User Management > By User. User Management will only appear if you are an admin.
2. Click Invite users. If your users are organised by team, select the team from the drop-down list.
3. Enter the user’s First name, Last name, and email address.
4. Once you have clicked Send invite, the user’s account status will display as pending until the invitation is accepted. Important: users will not have access to products until they are assigned, learn about assigning users here.

Note: Click Invite multiple to add several users at once or click Import to import a list of users.

Note: An invite will need to be resent if a user does not accept within seven days and if the invite is not accepted within ninety days, you will need to add the user to Autodesk Account again.

Bulk import users into Autodesk account:

Note: Users may be automatically added if you have Premium plan with SSO.

1. Create a CSV file listing the users that need to be imported to Autodesk Account, add up to 5000 users. Make sure:

• Each user populates one single row.
• There are three columns for First name, Last name and Email next to the user’s name.

Note: If a user in your list already exists in Autodesk Account, they will not be added again.

1. Sign into your Autodesk Account at manage.autodesk.com. In the left navigation menu click User Management > By User.
2. Click Invite Users, if your users are organised by team, select the team from the drop-down list.
3. Select the Import tab and click Upload CSV file. You will receive a notification when the import is finished, this will not disrupt your work.
4. Click Continue once the upload has finished.

Note: If you receive an error make sure you have saved and uploaded a CSV file format.

Important: users will not have access to products until they are assigned, learn about assigning users here.

Removing users from Autodesk account:

Only admins can remove users in Autodesk Account, Primary admins cannot be removed, but all admins can remove secondary and SSO admin roles. Removing a user unassigns all products from the user but will not delete their Autodesk Account.

1. Sign into your Autodesk Account at manage.autodesk.com. In the left navigation menu click User Management > By User. User Management will only appear if you are an admin.
2. Select the user you would like to remove.
3. Navigate to the Remove user icon on the upper right.
4. Click Delete in the confirmation window.

Removing Users in Bulk:

You can now select more than one user to remove from your team.

1. Sign in to your account at manage.autodesk.com and select User Management > By User.
2. Click the box or boxes to select one or more users. A banner will display to show how many users you have selected.
3. Select Remove From Team.
4. In the confirmation window, select Remove.