Autodesk Account: seat usage reporting

Seat usage reporting enables Autodesk Account administrators to see which users on their team have activated their assigned products and how often they are using their subscriptions. This results in optimised seat assignments and informs future purchasing decisions. Seat usage reporting is currently only available for single-user access and can only measure users that are connected to the internet.

Seat Usage Summary:

Seat usage summary tracks the following:

• Total Users – this includes anyone on your team who has opened and used an assigned product.
• Total Products – this includes a list of assigned products used by your team.
• Total Seats – this includes the total number of seat subscriptions for products with single-user access.

How to view seat usage summary:

1. Sign into your Autodesk Account at manage.autodesk.com and navigate to Reporting > Seat Usage.
2. In the Seat Usage Summary report, select a time range from the list. For Industry collections, Suites and AutoCAD including specialised toolsets, select the product name to see usage by individual product.

Usage by Product:

Using the ‘By Product’ tab, you can track the number of assigned users, available seats, frequency of use and use by versions for individual products.

Viewing detailed usage by product:

1. Sign into your Autodesk Account at manage.autodesk.com and navigate to Reporting > Seat Usage.
2. Click the By Product
3. Select a time range from the list.
4. Select Details to see usage data like total seats vs users, frequency of use and more, for a single product

Usage by User:

This enables you to track how often products are used by individual users. This report includes the following:

• User ID
• First name
• Last name
• User email
• Autodesk ID
• Offering name
• Product name
• Version
• Day used (MM/DD/YYYY)
• Last accessed date

Viewing detailed usage by user:

1. Sign into your Autodesk Account at manage.autodesk.com and navigate to Reporting > Seat Usage.
2. Click the By User tab. Here you will see a summary of active and inactive users, how often products are used and the last time an assigned product was used.
3. Select a time range from the list.
4. Select the name of the user to view more detailed usage by product, version, and frequency.

How to display usernames and email addresses:

1. Sign into your Autodesk Account at manage.autodesk.com and navigate to User Management > By User.
2. Click the settings icon next to the Invite Users button.
3. Click the Personal Data option.
4. Select the back arrow to return to the user list.

Reporting Data Displaying Incorrectly:

Reporting data may display incorrectly for the following reasons:

• You are in the process of changing from a maintenance plan to subscription, reporting data will not display correctly until the switching process is complete.
• You have subscribed to an individual product and an industry collection that contains the same product on the same contract.
• If multiple users are accessing a product using the same username and password. Be sure that each user is assigned a product in Autodesk Account and signs in using their own email address and password. For help adding users, see Adding and Removing Users

Exporting usage, user and subscription data:

Autodesk Account allows you to export a spreadsheet that includes seat usage, users and subscriptions. Usage, user and subscription information are on different tabs.

1. Sign into your Autodesk Account at manage.autodesk.com and navigate to Reporting > Seat Usage. You can also export from your list of users: User Management > By User or By Product or by subscriptions: Billing and Orders > Subscriptions and Contracts.
2. Select Export to view the settings.
3. Click on a file format and a team.
4. Select one or multiple report types, Subscriptions, Users, or Usage Reporting.
5. If you select Usage Reporting, make sure to select a date range.
6. Click Export